SHIPPING & RETURNS

Shipping Policy

Collecting Online offers free standard shipping on most orders to the UK.

Orders are typically dispatched within 1-2 business days and should arrive within 3-5 business days.

For large or heavy orders, please contact us to discuss shipping options and costs.

We also offer international shipping to a select number of countries. Please contact us for more information on international shipping rates and estimated delivery times.

Return and Exchange Policy

If you are not satisfied with your order, you may return it for a full refund within 30 days of purchase.

Please note: We cannot accept returns on items that have been used or damaged.